Our Value Proposition

Customer Value is the Center of our Daily Operations

Since 1971, and from behind the scenes, Travelport’s businesses and brands have continued to help customers thrive with revolutionary technologies that power business and leisure travel. With operations in approximately 170 countries, Travelport works diligently to maintain constant dialogue with customers. Only in this way are we able to understand and answer their needs in a rapidly evolving travel industry.

Travelport operates under four customer-driven business values: 

Empowering businesses globally through local industry expertise
Travelport provides customized, strategic tools and services that answer needs at the local level. Our customer solutions are fully supported through sales, service, training and support offices worldwide, and they are developed and enhanced at development facilities on multiple continents.

Delivering the solutions you need, when it matters most
What tools do you need to more effectively sell to your customers to increase their satisfaction and loyalty? What new or improved solutions would assist you in increasing productivity, efficiency and revenue? These are the questions Travelport continuously asks customers and service representatives to ensure we foster collaborative planning and development, which is at the heart of Travelport’s customer proposition.

Building valuable partnerships to strengthen our customers’ ability to compete
Collective ideas and strengths enable Travelport to deliver solutions faster so our customers can maintain a solid competitive edge.

Driving innovation that propels the travel industry forward
Travelport continually challenges the status quo by exploring new ways for technology to bolster our customers’ success. From leading travel distribution solutions to low-cost content access and industry-first, Web-based solutions, Travelport is an award-winning innovator with a proven and time-honored pedigree.