Make your customer loyalty program more rewarding
Reward travel redemption is a valuable perk for travelers and it goes a long way in building airline loyalty, but the redemption process can be time-consuming for airlines and travelers alike. In fact, reward redemptions are one of the most costly transactions for airlines to process, yet they typically generate the least amount of revenue.
Have you considered automating your redemption program with a solution exclusively built with and for airlines? Travelport Rewards automates reward travel redemption in your call center and through your website, giving your customers a more satisfying customer experience and increasing your airline’s efficiency by allowing your reservations staff to focus on other sales opportunities.
Travelport Rewards can take the frustration out of redeeming reward travel by putting the control in the traveler’s hands rather than the reservation call center. It enables customers to book their reward travel through your website, at any time, with clear displays of available travel dates and cabin distinctions.
Benefits and features at a glance:
Tailors availability to support the airline's program and the traveller’s frequent flyer status
Delivers the same familiar shopping experience for reward travel as for revenue travel
Presents available travel dates and cabin distinctions in a full-month calendar view
Allows travelers to easily combine cash and reward miles, or upgrade revenue tickets with reward miles
This product is currently available globally to airlines.