Exceed Customer Service Expectations with Helpful Travel Tools
Providing exceptional customer service is more important than ever in today’s competitive travel environment. Travelport ViewTrip, our flexible online itinerary resource, is one example of a cost-free solution that is proven to increase customer satisfaction, while boosting agent productivity.
ViewTrip offers travelers around-the-clock access to their personalized itineraries including flight status, meal information, destination details and more. Itinerary changes are immediately reflected online, ensuring your customers stay up to date.
Offer your clients Travelport ViewTrip and see your customer service capabilities grow.
Benefits and features at a glance:
Improve your customer service by equipping travellers with an online itinerary and travel information they can access anywhere and anytime
Provide access to complete itinerary information including flight confirmation numbers, departure and arrival times, electronic ticket information, flight duration and mileage, on-time flight status, meal information, hotels, car rentals, destination maps, weather, driving directions and more
Increase revenue opportunities with the ability to promote your agency and offerings, as well as incremental services that are highly relevant to booked itineraries
Improve your efficiency and productivity by empowering travellers to obtain and verify pertinent itinerary information online
Available free of charge to Travelport connected agencies
Available in multiple languages