Travelport Helpdesk
When calling Travelport’s Helpdesk, you will need to key in your unique CIDB number. This can be retrieved from within the host with the entry: C*CIDBNUMBER
Toll Free:
For calls within Australia - 1300 555 000
For calls within New Zealand - 0800 425 453
When You Call...
The Travelport Helpdesk is divided into two specialised teams to ensure expert support. When your call is answered, you will be prompted to select from the following options:
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Dial |
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Galileo formats |
Galileo Host & Communication Team |
1 |
|
Fares |
Galileo Host & Communication Team |
1 |
|
Ticketing issues |
Galileo Host & Communication Team |
1 |
|
Booking file issues |
Galileo Host & Communication Team |
1 |
LMS & eLearning issues
|
Galileo Host & Communication Team
|
1 |
|
Software error messages |
Galileo Host & Communication Team |
1 |
|
Galileo printing issues |
Galileo Host & Communication Team |
1 |
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Connection issues |
Galileo Host & Communication Team |
1 |
|
Leased hardware |
Galileo Host & Communication Team |
1 |
|
CrossCheck Travel |
BusinessTeam |
2 |