Travelport Helpdesk

When calling Travelport’s Helpdesk, you will need to key in your unique CIDB number. This can be retrieved from within the host with the entry: C*CIDBNUMBER

Toll Free:

For calls within Australia - 1300 555 000
For calls within New Zealand - 0800 425 453

When You Call...

The Travelport Helpdesk is divided into two specialised teams to ensure expert support. When your call is answered, you will be prompted to select from the following options:

 
Dial

Galileo formats  
Galileo Host & Communication Team  
1

Fares   
Galileo Host & Communication Team  
1

Ticketing issues
Galileo Host & Communication Team  
1

Booking file issues
Galileo Host & Communication Team  
1

Software error messages
Galileo Host & Communication Team  
1

Galileo printing issues
Galileo Host & Communication Team  
1

Connection issues    
Galileo Host & Communication Team  
1

Leased hardware   
Galileo Host & Communication Team  
1

CrossCheck Travel 
BusinessTeam  
2


Travelport Facts

Over 19 million car rentals are booked each year through Travelport. Parked in a single row, the line of vehicles would stretch around the world more than two times.

Let Us Be Your Guide

For personal assistance in identifying the right technologies, solutions and services to help grow your business, contact a Travelport Australia Account Executive.

Contact an Account Executive