Customer Community

We’re pleased to offer our valued customers this dynamic resource – a portal with highly relevant information to keep you informed of critical issues and developments in the global travel industry. As we build our community, we welcome your ideas. Visit often to see what’s new. Access the suggestion box to send us your ideas.



Is Your Business Prepared for the Economic Upturn?

We know from science that what goes up must come down, and history reminds us that the opposite is also true, especially when it comes to the economy. A return to travel is one of the first indicators of a rebounding economy, and it's starting. Are you ready for the upturn?

Read more.

We're Inviting Travel Agencies to Help Us Do Some MASSIVEGOOD® – One Click At a Time

According to World Health Organisation (WHO) estimates, HIV/AIDS, malaria and tuberculosis claim 3.7 million lives each year. How can we make it stop? Travelport believes in the powerful force of mass travel to drive cultural awareness and understanding. That’s why we’re embracing one of the most powerful humanitarian efforts ever launched by the travel industry – MASSIVEGOOD – and we’re inviting our travel agency partners to join us. MASSIVEGOOD enables travellers to make a micro-contribution each time they book a trip, with proceeds helping to fight HIV/AIDS, malaria, tuberculosis and other devastating health issues in developing countries. We wholeheartedly join other leading GDS providers, the travel and tourism industry, celebrities and major health organisations to support this new and ambitious global initiative.

Learn more about MASSIVEGOOD

Who Is the “Quiet Giant” of the Travel Industry? PhoCusWright® Study Finds GDSs Drive $268 Billion In Global Travel Sales

Travel industry research authority PhoCusWright in January released a comprehensive study on the global distribution systems (GDS) that power air, hotel, car rental and other travel transactions around the globe each year. Based on research and proprietary data provided by the three major GDS providers ( Travelport, Amadeus and Sabre), the study revealed that the GDS industry processed more than 1.1 billion travel transactions in 2008 - representing more than $268 billion in global travel sales. Despite the recent economic downturn and falling industry revenue, projections for the GDS industry going forward in 2010 are promising.

Read the full white paper:  “The Role and Value of the Global Distribution Systems in Travel Distribution”


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    • “We have enjoyed a successful working partnership with Travelport for many years. Their local expertise along with the backing of their extensive global resources, experience and technical knowledge provides the support and confidence we need to run our business successfully.”

      - Webjet

    • “Six years ago, Travelport was one of the first suppliers to support us as we grew our partner relationship model across the globe. We recognise Travelport as a true global partner and are confident they will help us grow our business as the industry and our needs change.”

      - GoldStar Travel Management

    • “Over many years, Travelport has responded to Lufthansa with great efficiency on both the product and support levels. Our commercial partnership with this GDS provider gives us flexibility, solid connections and accurate transactions amongst our global retail network.”

      - Lufthansa

    • “We have been in partnership with Travelport for quite some time now… they understand our business needs and have provided tailored solutions to help increase productivity and efficiency where it matters – and that is, servicing our customers.”

      - HRG

    • “Travelport have a long standing relationship with Flight Centre and understand our business. We need responsive partners in this space and Travelport are well placed to meet our product delivery needs.”

      - Flight Centre

When times are tough, keep travel cost down while maintaining good customer relationships.

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