Customer Community
We’re pleased to offer our valued customers this dynamic resource – a portal with highly relevant information to keep you informed of critical issues and developments in the global travel industry. As we build our community, we welcome your ideas. Visit often to see what’s new. Access the suggestion box to send us your ideas.
The 2010 Travel Web – Is it more than a place to shop and book travel?
The second decade of the 21st century has arrived and solid trends are driving consumer travel shopping and buying behavior. Want 20/20 vision for the year 2010? Find out how the Web, technology, social networking and specific demographic factors are shaping consumer habits. As the travel Web evolves, its reach and influence will continue to expand in 2010, heavily incluencing travel shopping and buying behavior.
Read more about the "Travel Trends and Economic Outlook for 2010".
We're about to do some MASSIVEGOOD®. Will you join us?
Travelport has wholeheartedly committed to one of the most powerful humanitarian efforts ever launched by the travel industry to help people in developing countries. We’re inviting our agency partners to support MASSIVEGOOD – and help us change the world one click at a time. For the first time ever, Travelport is joining other leading global distribution system (GDS) providers and representatives of the travel and tourism industry to support a new and ambitious global initiative, MASSIVEGOOD.
Learn more about the MASSIVEGOOD project.
PhoCusWright® Study Finds $268 Billion of travel Industry Revenue Powered by Global Distribution Systems
Travel industry research authority PhoCusWright released a comprehensive study on the Global Distribution Systems (GDSs). Based on original PhoCusWright research and proprietary data provided by the three major GDS companies (Amadeus, Sabre, and Travelport), the study found that the GDS industry processed more than 1.1 billion travel transactions in 2008 representing more than $268 billion in global travel sales. And despite the recession, GDS companies grew their total bookings they powered between 2006 and 2008 and are projected to hold their overall share in going forward in 2010.
Read the entire whitepaper study, titled “The Role and Value of the Global Distribution Systems in Travel Distribution”.
- December 18, 2009 | Jeff Clarke, President and CEO, Travelport
A Few Travel Ideas for 2010
With the New Year approaching and many people thinking about their travel plans for 2010, Travelport.com asked the company’s three top business executives to write about their favorite destinations...... Read more
- October 9th, 2009 | Jeff Clarke, Chief Executive Officer and President of Travelport
Technology and the Travel Experience
Travelport is at its core a travel technology company. It takes world-class information technology to manage 15,000 messages a second, process more than 1 billion transactions on peak days and provide critical reservations systems and operations support for our airline customers. During the past two years we’ve invested more than $500 million in our transaction processing capabilities.... Read more
- October 1st, 2009 | Jeff Clarke, Chief Executive Officer and President of Travelport
Making a Difference One Trip at a Time
It’s not often that the leading players in a highly competitive industry come together behind a common cause. But sometimes the opportunity to make a difference in our world is so profound that the decision to act collectively is an easy one.... Read more
- September 22, 2009 | Jeff Clarke, Chief Executive Officer and President of Travelport
Business Travel = More Revenue, More Profit
Earlier this year, business travel became the subject of political criticism in the U.S. While the focus of this criticism was travel by companies that had received emergency federal assistance, the effect was to raise questions about business travel overall - at a time when companies were already cutting back on travel in the face of a global economic recession. Read more
- September 14, 2009 | Ken Esterow, President and CEO, Gullivers Travel Associates
Preserving the Travel Experience for Future Generations
If you’re a regular traveler, you’ve probably returned to a treasured destination only to find that it’s not the same experience you remembered. Maybe it’s more developed, more crowded or has been left to run down. Whatever the reason, it has changed..... Read more
- August 13th, 2009 | Jeff Clarke, Chief Executive Officer and President of Travelport
A Few Suggestions for Reading this Summer – or Any Season
Summer is a big time for reading lists, usually focused on lively page-turners for the beach. But it’s also a good time to catch up on books about business, management and new ways of looking at our rapidly changing world. So, with the summer winding down, I wanted to recommend a few books - both new and old - that have influenced the way I think about business and management. Read more
- July 23, 2009 | Gordon Wilson, President and CEO of Travelport GDS
Re-Inventing the GDS
In reading articles about the distribution of travel services, it’s not uncommon to come across the phrase “traditional GDS.” In a 21st Century context, “traditional” suggests the old way of doing things – more Betamax than Blu-ray. Although I don’t think this is actually true of the modern GDS and the advanced technology that drives our business, it’s a reminder that the future of our industry depends on more than the scale and presence the GDSs have today. We have to evolve to meet the growing and changing needs of our customers, and this means changing some of the ways we have traditionally done business. Read more
- July 8, 2009 | Jeff Clarke, Chief Executive Officer and President of Travelport
Summer deals entice consumers as travel industry begins to stabilize
The global recession has taken its toll on airlines, hotels and the rest of the travel industry. Travelport market research data show air traffic bookings in June were down 12% from a year ago. But for consumers – particularly leisure travelers – the result is a very attractive summer travel season as airlines and hotels entice travelers with lower fares and promotional packages. Read more
- June 19th,2009 | Gordon Wilson
Today’s Travellers Still Demand Informed Travel Choice
It wasn’t long ago that various pundits were proclaiming the death of the dinosaur Global Distribution Systems (GDS) and declaring that the Internet would replace us all. But for all the success of travel “supplier.com” sites – and they have had some considerable impact on GDS volumes – consumers have demonstrated that they still want choice. Read more
- May 21st, 2009 | Jeff Clarke, CEO and President
WTTC Summit and the Tourism for Tomorrow Awards
I returned a few days ago from the annual World Travel & Tourism Council (WTTC) Summit in Brazil. The WTTC plays a leadership role in raising awareness of the travel and tourism industry and its importance to the global economy. Members include the CEOs of about 100 of the world’s leading travel and tourism companies. Read more
- March 11th, 2009 | Jeff Clarke, CEO and President
Business Travel is an Economic Stimulus
In my last post, I wrote about the need for the U.S. to do more at the national level to promote travel and tourism. But some in Congress appear to be more intent on discouraging travel – business travel in particular. Read more
- February 20th, 2009 | Jeff Clarke, CEO and President:
Want Stimulus? Let’s Promote Travel
Economic stimulus has been the talk of Washington – and the world – for the past several weeks. But one subject has been missing from the discussion so far: the stimulative potential of travel and tourism. Read more
- January 15th, 2009 | Jeff Clarke, CEO and President
Making a Profit and a Contribution
One of the most interesting trends in business in the past decade or so has been the growing importance of corporate social responsibility (CSR). Companies are no longer expected just to earn a profit. We’re also judged on what kind of contribution we make to the world around us. And by contribution, I’m talking about more than traditional corporate philanthropy. It’s also about doing our part to help address social, economic and environmental challenges – not at the expense of our business, of course, but as part of making our companies and communities stronger. Read more
- December 19th, 2008 | Jeff Clarke, CEO and President
A Time for Leadership
Anyone who’s been in business for more than a few years has had to face the inevitable ups and downs of market and economic cycles. In my nearly 25 years in business - most of them in high tech - I’ve seen a few, including the bursting of the Internet bubble in 2000. But those events pale in comparison to the challenges we face today - challenges that put a real premium on leadership and management. Read more
- November 10th, 2008 | Jeff Clarke, CEO and President
Black Cloud or Silver Lining
If you travel a lot, I’m sure you’ve had many of the same experiences I’ve had lately. Smaller planes as airlines try to save on fuel. Fewer routes and less capacity. More last minute schedule changes and delays. A greater risk of getting bumped from your flight. Read more
“We have enjoyed a successful working partnership with Travelport for many years. Their local expertise along with the backing of their extensive global resources, experience and technical knowledge provides the support and confidence we need to run our business successfully.”
- Webjet
“Over many years, Travelport has responded to Lufthansa with great efficiency on both the product and support levels. Our commercial partnership with this GDS provider gives us flexibility, solid connections and accurate transactions amongst our global retail network.”
- Lufthansa
“We have been in partnership with Travelport for quite some time now… they understand our business needs and have provided tailored solutions to help increase productivity and efficiency where it matters – and that is, servicing our customers.”
- HRG
“Travelport have a long standing relationship with Flight Centre and understand our business. We need responsive partners in this space and Travelport are well placed to meet our product delivery needs.”
- Flight Centre