Customer Community
- Customer Testimonials
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Customer Community

We’re pleased to offer our valued customers this dynamic resource – a portal with highly relevant information to keep you informed of critical issues and developments in the global travel industry. As we build our community, we welcome your ideas. Visit often to see what’s new. Access the suggestion box to send us your ideas.

The 2010 Travel Web – Is It More Than a Place to Shop and Book Travel?

The second decade of the 21st century is under way, and solid trends are indeed driving consumer travel shopping and buying behavior. Travel companies that monitor and cater to these trends will gain a competitive advantage this year and beyond. Upticks in the global economy are good news for the travel industry this year, too. The Web, technology, social networking and specific demographic factors have been shaping consumer travel habits for some time and are expected to come fully into their own in 2010.

Read more about Travel Trends and the Economic Outlook for 2010.

We're Inviting Travel Agencies to Help Us Do Some MASSIVEGOOD® – One Click At a Time

According to World Health Organisation (WHO) estimates, HIV/AIDS, malaria and tuberculosis claim 3.7 million lives each year. How can we make it stop? Travelport believes in the powerful force of mass travel to drive cultural awareness and understanding. That’s why we’re embracing one of the most powerful humanitarian efforts ever launched by the travel industry – MASSIVEGOOD – and we’re inviting our travel agency partners to join us. MASSIVEGOOD enables travellers to make a micro-contribution each time they book a trip, with proceeds helping to fight HIV/AIDS, malaria, tuberculosis and other devastating health issues in developing countries. We wholeheartedly join other leading GDS providers, the travel and tourism industry, celebrities and major health organisations to support this new and ambitious global initiative.

Learn more about MASSIVEGOOD

Who Is the “Quiet Giant” of the Travel Industry? PhoCusWright® Study Finds GDSs Drive $268 Billion In Global Travel Sales

Travel industry research authority PhoCusWright in January released a comprehensive study on the global distribution systems (GDS) that power air, hotel, car rental and other travel transactions around the globe each year. Based on research and proprietary data provided by the three major GDS providers ( Travelport, Amadeus and Sabre), the study revealed that the GDS industry processed more than 1.1 billion travel transactions in 2008 - representing more than $268 billion in global travel sales. Despite the recent economic downturn and falling industry revenue, projections for the GDS industry going forward in 2010 are promising.

Read the full white paper: “The Role and Value of the Global Distribution Systems in Travel Distribution”

Passport Blogs
Testimonials

- March 4th, 2010 | Jeff Clarke, Chief Executive Officer and President of Travelport
  MASSIVEGOOD Launch
  Sometimes an idea is so simple and so powerful that you wonder why it wasn’t thought of long ago. This is the way I feel about an initiative called MASSIVEGOOD, which represents a new, sustainable source of funding for critical global health programs. Read more
- December 18, 2009 | Jeff Clarke, President and CEO, Travelport
  A Few Travel Ideas for 2010
  With the New Year approaching and many people thinking about their travel plans for 2010, Travelport.com asked the company’s three top business executives to write about their favorite destinations...... Read more
- December 11, 2009 | Gordon Wilson, Deputy CEO of Travelport and President and CEO of Travelport GDS
  A New Model for A New Era
  In my last two blogs, I’ve written about the continued relevance of the GDS and the need for our industry to invest in new ways to meet the needs of our customers for richer content and greater choice. But it will take more than individual company..... Read more

- “We have enjoyed a successful working partnership with Travelport for many years. Their local expertise along with the backing of their extensive global resources, experience and technical knowledge provides the support and confidence we need to run our business successfully.”
  - Webjet
- “Six years ago, Travelport was one of the first suppliers to support us as we grew our partner relationship model across the globe. We recognise Travelport as a true global partner and are confident they will help us grow our business as the industry and our needs change.”
  - GoldStar Travel Management
- “Over many years, Travelport has responded to Lufthansa with great efficiency on both the product and support levels. Our commercial partnership with this GDS provider gives us flexibility, solid connections and accurate transactions amongst our global retail network.”
  - Lufthansa
- “We have been in partnership with Travelport for quite some time now… they understand our business needs and have provided tailored solutions to help increase productivity and efficiency where it matters – and that is, servicing our customers.”
  - HRG
- “Travelport have a long standing relationship with Flight Centre and understand our business. We need responsive partners in this space and Travelport are well placed to meet our product delivery needs.”
  - Flight Centre

When times are tough, keep travel cost down while maintaining good customer relationships.

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