Customer Community
We’re pleased to offer our valued customers this dynamic resource – a portal with highly relevant information to keep you informed of critical issues and developments in the global travel industry. As we build our community, we welcome your ideas. Visit often to see what’s new. Access the suggestion box to send us your ideas.
Achieve Incremental Income from Ancillary Sales via Travel Agencies
Travel agents are racing to meet the challenges of selling ancillary services, and 77% of those surveyed are already providing them to some extent. However, too many travel agents are still not selling them at all, and many others are not selling them adequately. In Travelport’s recent Merchandising research project, we interviewed travel agents across 12 countries and asked them why.
Download the complete report to learn more.
Look Beyond Travel For New Ideas From Good to Great… helping you Grow Your Business (Part #8)
Stay abreast of the world outside the travel industry. Learn about new sales techniques, plan for changes in the way people work and adopt some of the best ideas emerging from other retail sectors.
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Trends and Spending Projections Addressing the urgency amongst airlines to choose reliable and relevant technologies
A Travelport white paper based on primary research across airlines worldwide What the airline industry has needed for some time is a close-up, in-depth look at what's next in airline IT and passenger service systems (PSS), with a specific focus on projected spending and explicit areas of planned IT investment.
Travelport commissioned Forrester Consulting to conduct a study amongst 55 airline business and IT decision makers worldwide to better understand how airlines are adapting to and taking advantage of the ever-changing IT and PSS technology landscape.
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Inspire Yourself with Words of Wisdom From Good to Great… helping you Grow Your Business (Part #7)
There are thousands of books written about ‘self-help’ and wealth creation, but what is striking about some of the world’s most successful business leaders is the simplicity of their philosophies and ideas.
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Achieve Your Goals with Effective Marketing From Good to Great… helping you Grow Your Business (Part #6)
An effective marketing plan can contain all kinds of elements, including paid advertising, free editorial, sponsorship, trade shows and more. Variety is great so long as every component helps your business achieve the goals defined in your 12-month business plan.
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Keep Your Customers Loyal From Good to Great… helping you Grow Your Business (Part #5)
In a highly competitive environment, enhancing your customer service delivery is also an excellent way to stand out from the pack. Following are few simple customer service practices worth integrating into your business.
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"Winning Together" Travel Daily recently interviewed Travelport CCO Kurt Ekert at the 2011 'Winning Together' airline and travel agency conference in Bangkok.
View the video interview to learn more about new Travelport products.
Bring Out the Best in Your People From Good to Great… helping you Grow Your Business (Part #4)
Cultivate loyalty among employees by understanding their career ambitions and investing in their on-going education and training.
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Let Yourself Be Heard From Good to Great… helping you Grow Your Business (Part #3)
With a good PR strategy you can significantly raise your profile within a chosen community, increase your credibility and differentiate yourself from competitors.
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Understand the Importance of First Impressions From Good to Great… helping you Grow Your Business (Part #2)
A company whose image connects with its primary target audience and is consistent across every facet of its operation will appear more credible and trustworthy in the eyes of customers, staff and business partners.
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Taking the Time to Plan for Success From Good to Great… helping you Grow Your Business (Part #1)
A business plan is an essential strategy for the survival and growth of your company. It establishes where you are now and where you want to be – not just in a year’s time but much further down the track – by clearly and concisely setting out your goals.
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