Business Development Manager

Auto req ID: 5879BR

Category: Sales & Business Development

Employee type: Regular - Full Time


Travelport are the only true travel commerce platform in the world. We are specialist solution providers and are committed to building leading technology that makes the experience of buying and managing travel continually better for the global travel and tourism industry. Come and be part of our mission to make sure that every trip is powered by Travelport…

Are you looking to develop yourself further in business development? if so, then we could be the place for you. 

As a Business Development Manager at Travelport, you can thrive in the exciting world of Travel Tech.

You will come on board at a truly exciting time, and as a member of the Sales team, you will play a pivotal and crucial part in leading our relationship with customers, building new connections and maximizing profit. Responsible for business development across a region -  Philippines, with the overall aim to develop a high performance culture with a foundation in value-based selling.  Ensuring through a solid understanding of the customer and a strategic approach to sales that the team is able to achieve and exceed a set of sales related goals and targets


Main Accountabilities:

  • Pro-actively research, identify and target prospective business and new revenues opportunities through the use of an existing and growing network of relevant contacts in order to develop and maintain a new business sales plan within a market or account portfolio
  • Convey the message that Travelport is a technology solutions provider, offering  customer focused and cost effective value add solutions, mapping customer requirements to Travelport’s products and services
  • Proactively engage with prospects or customers in order to fully understand their business needs and  identify and create new business opportunities, developing a strong business relationships with key decision makers and influencers
  • Work with the Account Manager as necessary to support the business development process to maximise expertise and knowledge sharing, through the provision of accurate and up to date information relating to the generation of leads, management of prospects, generation of proposals and the raising of orders 
  • Work with Sales Service, Account Management and Service Provisioning ensuring that the handover of new accounts is carried out in an organised and effective manner
  • Liaise with other internal departments as required (e.g. Product,  Sales Operations, Legal, Finance and Marketing) to ensure smooth running of all customer interactions 
  • Provide accurate forecasts and reports on activity and sales performance as and when required by management  
  • Able to devise creative opportunities which will open the door for Travelport products and services i.e. utilising new/non-GDS products to create non-traditional revenues.

 Additional Responsibilities:

  • Adherence to agreed profitability guidelines  
  • Escalation of exceptional discount requests 
  • Ensure that the expert support provided by the Technical Sales team is utilised effectively 
  • Contribute competitor intelligence to the Marketing team 
  • Develop & participate in sales campaigns that identify and address customer business issues  
  • Ensure full compliance with all internal processes  
  • Any other duties that may reasonably be required 

Knowledge, Skills, Experience, Training, Education: 

  • Strong achievement against quota
  • Ability to value sell through identifying customer requirement and mapping to Travelport solutions
  • A high degree of commercial acumen and highly developed, proven business development skills
  • Demonstrates excellent account/relationship management, having developed and cultivated lasting customer relationships
  • Ability to liaise with customers and prospects at all levels
  • Proven customer engagement skills
  • Proven track record in a solutions selling capacity within high-tech and/or travel industry
  • Self-starter with ability to apply initiative and make objective decisions around opportunity qualification
  • Proven ability to engage influence and persuade the customer
    • Ability to engage, influence, persuade, and  leverage internal resources cross functionally and successfully
  • Excellent and credible presentation skills
  • Can demonstrate ability to plan 90-120 days
    • Ability to take decisive action / make judgments even when the stakes are high for the individual/team and company
  • Experience of working in an technology and /or travel related business
    • Experience of working in a global matrixed organization ideally of similar size and revenue to Travelport or bigger
    • Technical understanding of GDS functionality and Industry related work experience would be advantageous


  • Proficient in ensuring Oracle CRM is up to date at all times
  • Conversant with Travelport’s order submission process and pricing structures
  • Solid understanding of Travelport’s Products, and services, continually developing knowledge
  • Understanding of and compliance with Legal terms & conditions
  • Takes ownership of understanding the Sales Incentive Plan (SIP)
  • Develops and maintains knowledge of customer buying process


  • Is self-confident and self-aware with presence and credibility
  • Approaches task with dynamism, drive and focus
  • Holds self-accountable
  • Excellent verbal and written communication
  • Self-confident and self-aware with gravitas, presence and credibility
  • Predilection for continual self-development
  • Excellent time management
  • Prior GDS knowledge would be advantageous


  • Educated to degree level or equivalent work experience
  • Professional relevant qualifications desirable

Travelport provides distribution, technology, payment and other solutions to the global travel and tourism industry. In short, we enable the world to search, share, buy and sell travel. The Sales Team has a crucial role to play in this. We constantly seek opportunities to grow our business and act as advisors to our customers, helping them grow and thrive. You’ll be surrounded by a group of self-driven, energetic individuals who collaborate constantly to achieve success.
This is a genuine chance to develop your career and your skills with a business that cares about its people and a culture where your voice will be heard.

Take the opportunity to go further by applying!


Posted: February 12, 2019