eDreams ODIGEO and Travelport
Strengthening your position as the number 1 OTA in Europe and enabling expansion into new markets
Overview
Welcome to our vision for Travelport and eDreams ODIGEO’s partnership. We are excited to be entering into a new business relationship with you, and we are fully committed at an executive level to your near and longer-term success in Europe and beyond.
Future proof your business
Our platform and technology roadmap will provide a single environment for ingesting, enriching, and merchandising multi-source air content. This will effectively ‘future-proof’ your operations based on the ability to flex your content strategy as travel suppliers distribution strategies continue to evolve.
Equally importantly, major investments in our platform will deliver even greater speed and relevancy for your customers’ content searches. This will be especially critical for eDreams ODIGEO’s continuing success as NDC offers proliferate.
How we’ll help you maintain your position in Europe and grow into new markets
Turn one-off purchasers to lifetime customers
Based on more compelling, relevant, personalized offers across NDC, Air Ancillaries and Branded Fares that are designed to maximize conversion and retention for specific customer personas. We also have tools that can enhance customer interactions before, during, and after their trips.
Make the complete trip easier and more accessible to travelers
With the ability to merchandize and sell branded fares and ancillaries that boost your margins, whether your initial content search is conducted on Travelport or in any other distribution platform or channel. Alongside the ability to connect with Travelers in-trip through Engage and our future developments to grow your ability to sell Hotel, Car and Trip content.
Protect and grow your revenues in Europe and beyond
Based on the ability to access and sell the best content in the fastest and easiest way, whether it is traditional ATPCO content, Low-Cost-Carrier content, or NDC content.
Supported by data insights that help you build the most successful expansion strategy through identification of the best business partners to grow your business in specific regions and views on specific customer segments.
The team
The team that will help eDreams ODIGEO to maximize sales and revenues on our platform is made up of highly experienced professionals, many with decades of travel industry and technology experience.
Help and support for existing products
Visit MyTravelport today
My Travelport is our new one-stop support platform for customers needing support. To access our extensive knowledge-base suggestions, how-to-guides, tips ‘n tricks and create a case or manage open support cases, go to MyTravelport to login or to create an account or contact your Account Manager Jordi Torras.
Products
Mature and robust solutions to help you grow
Branded Fares & Ancillaries
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Don’t make your customers go elsewhere for fare upgrades or ancillaries. Grow your margins and revenue and build customer loyalty with our branded fares and ancillaries solution.
Future products
TripServices
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Our TripServices solution provides Online resellers and developers faster, lightweight JSON/Restful microservice APIs offering consumer ready content for air, car and hotel at scale. Providing a path for travel resellers to NDC Content that can be delivered in an aggregated way with ATPCO Content.
TripServices once available, offers:
Eligibility Service: Currently in Beta. Reducing calls to your call centre by up to 60%, helping you manage changes and cancellations more efficiently.
Exchange Search: Currently in Alpha. Further reducing the time your Agents spend on exchanges as the customer is able to select their own alternative.
End to end exchanges: Available from Q1 2021
Exchange Search: Currently in Alpha. Further reducing the time your Agents spend on exhanges as the customer is able to select their own alternative.
End to end exchanges: Available from Q1 2021