As we transition to a more experience led economy the true challenge facing airlines is around how they retain and maintain the attention of their customers. Travelport Fusion is a mobile engagement solution that has been designed specifically to enable airlines to grow revenues, streamline operations and extend their digital engagement by building authentic and personalized relationships across the entire journey.
Increase revenue streams via mobile
Use mobile channels to push relevant offers before and during check-in, thus boosting ancillary upsells and improving customer lifetime value.
Contextual messaging allows you to send timely notifications on the day of travel to offer ancillaries such as seat upgrades, extra bags and meals.
Remove payment friction with credit/debit mobile payment options and credit card scanning features.
Personalized traveler engagement
Manage push notifications, SMS and email from one platform and use real-time trip data for highly relevant mobile messaging and engagement.
Create new touchpoints to communicate flight status, changes or cancellations.
Automate timely communications to upsell priority boarding options, extra bags or seat upgrades and promote fares that drive 300% more bookings in just 24 hours.
Lower costs with self-service features
Reduce operational costs by encouraging customer self-service with app features such as mobile check-in, mobile boarding passes and access to Apple Wallet at any time.
Mobile support features such as day of travel assistance and real-time flight alerts help to reduce customer support costs, communicate IROPs more effectively and reduce late passenger arrivals.
Integrate effortlessly with each PSS
Fusion is designed to integrate with a variety of PSS solutions including Amadeus, Sabre and Navitaire.
Travelport has years of experiencing working with the world’s largest airlines and connecting to a variety of systems.
We’ll work directly with your technical teams to connect your platforms seamlessly.