BCD Travel needed to maintain its position in the marketplace as a key partner to corporates. The TMC invested in a high-end, sophisticated mobile and digital strategy.
Leveraging innovative digital travel services BCD Travel built Tripsource® - an end-to-end mobile trip management platform focused on simplifying the travel experience, increasing traveler engagement and delivering a superior service for travelers.
Simplifying the travel experience
End-to-end trip management
Tripsource® was built to make life on the road as easy as possible for corporate travelers. It offers an end-to-end trip management platform that provides travelers with everything they need for a seamless and productive trip experience.
Instant access to trip information
Tripsource® tracks and organises all trip details by segment including flight, hotel, ground transfer, car rental and rail. Incorporating native mapping, directions, travel guidelines, contact and security information, it provides travelers with one central location for all trip information.
Increasing traveler engagement
Customised messages direct to the traveler's device
Using real-time messaging capabilities Tripsource® provides travel updates such as flight delays, gate changes, risk alerts and reminders as well as company-specific information to keep travelers engaged while they are on the road.
Extending to a multi-device travel experience
Travelers can access TripSource® online from their PC, tablet or smartphone, enabling BCD Travel’s clients to connect with their end-travelers at even more touchpoints.
Delivering superior service for business travelers
Keeping travelers informed & in control
Tripsource® uses dynamic trip information, detailed itineraries, outside bookings, smart messaging and self-serve features such as click-to-call to put the traveler in control and ensure a seamless day of travel experience.
Hotel booking made easy
Incorporating hotel booking capabilities Tripsource® helps travelers easily identify hotels that are within company policy and automatically adds any reservations to their trip itinerary.