Official Post by Travelport
Share press release
As part of a renewed multi-year agreement, Hopper is gaining Travelport+ technology upgrade and Travelport will begin exploring development of new agency tools using Hopper Cloud
Langley UK, September 22, 2022: Travelport, a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide, today announced it has renewed a multi-year agreement with Hopper, the world’s fastest-growing mobile-first travel marketplace and leading travel fintech company.
Travelport’s industry leading data products and Competitive Insights have been fundamental in helping to fuel Hopper’s expansion into new regions globally. Now, as part of the renewed agreement, the companies will build upon their long-standing relationship and leverage Travelport’s enhanced retailing capabilities to deliver the best possible experience for Hopper’s growing user base. The companies have started collaborating on Hopper’s upgrade to Travelport+ in high-growth regions and will continue integration across Hopper’s central platform into early 2023.
As part of the data insight collaboration, Travelport and Hopper are actively working towards a mix of growth, traveler and supplier initiatives with an insights-driven approach to complement Hopper’s data science-focused strategy for ensuring travelers always know the best time to book. Travelport’s Competitive Insights actively support Hopper’s growth by drilling into current traveler behaviors and identifying opportunities that result in highly relevant, valuable information that is key to making commercial decisions.
The technology upgrade to Travelport+ will ultimately help Hopper deliver the best travel content and fares through a single API, with simplified access to Travelport’s aggregated New Distribution Capability (NDC) and multi-sourced content. Travelport’s innovative modern retailing platform will ensure Hopper can deliver the most valuable and relevant content through a user experience that makes it easier for users to navigate the multitude of options available to them.
Both companies are also actively exploring innovative ways to deliver new agency tools and enhancements for Travelport customers using Travelport+ with Hopper Cloud, Hopper’s B2B initiative. Hopper and Travelport will aim to collaborate in order to create a more modernized retailing experience for Travelport agent desktop users worldwide, while helping them deliver value, increase customer satisfaction and drive revenue.
“As we have entered into new regions and continue to grow our user base, the data intelligence and consultation that Travelport provides has been invaluable to us and has allowed us to give users access to the best, most relevant trip options and enjoy a modern, digital shopping experience,” said Kiera Haining, Head of Flights Marketplace at Hopper. “We are equally as thrilled to progress on our Hopper Cloud collaboration and expose our travel fintech products to a broader audience, ensuring that Travelport agent desktop users can access ultimate flexibility and cost-savings.”
Rob Brown, GVP, Agency Enterprise Group at Travelport said: “Travelport is centrally focused on modernizing travel retail and the work we’re doing with Hopper is a testament to our shared belief that the experience of buying travel should be smarter, faster and easier for travelers. We have been a proud partner of Hopper since the app launched, and we’re excited to continue working with the world’s fastest-growing travel app to advance user experiences.”
Travelport is a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide. Buyers and sellers of travel are connected by the company’s next generation marketplace, Travelport+, which simplifies how brands connect, upgrades how travel is sold, and enables modern digital retailing. Headquartered in London, United Kingdom and operating in more than 180 countries around the world, Travelport is focused on driving innovation that simplifies the complex travel ecosystem.
Hopper is the world’s fastest-growing mobile-first travel marketplace. By leveraging massive amounts of data and machine learning, the company has developed several unique fintech solutions that help customers save money and travel better. Through its B2B initiative, Hopper Cloud, the company is syndicating its fintech solutions, infrastructure, and agency content. Whether it’s pricing volatility or trip disruptions, Hopper’s proprietary suite of fintech solutions address every pain point in the customer journey while driving conversion, repeat purchases, and profitability.