This policy sets out information about Travelport’s (“We or “us” in this policy) use of Cookies on our Websites. In this policy we use the term “Websites” for https://www.travelport.com and any other websites operated by Travelport.
What is a cookie?
A ‘cookie’ is a type of data file that is stored on your device when you visit a website or perform actions while visiting a website. Where we refer to a cookie in this policy, this incorporates similar tracking technologies, such as web beacons and pixel tags.
First party cookies are cookies set by the website you’re visiting. Only that website can read them. In addition, a website might use external services, which also set their own cookies, known as third-party cookies.
What cookies does Travelport use?
Strictly Necessary Cookies
Travelport’s Websites utilize Strictly Necessary Cookies. for the operation of our Websites. They include, for example, cookies that allow page navigation or site access. We can also use these cookies to set up essential functionalities to guarantee the security and efficiency of our Websites, like authentication and load balancer requests. Travelport’s Websites cannot function properly without these cookies and cannot be switched off in our systems. These cookies do not store any personal data. If these cookies are blocked by amending your browser settings, our Websites may cease to function properly and users may experience reduced or limited functionality. We do not accept any liability for any loss arising where necessary cookies are blocked.
Travelport’s Websites also utilize additional, non-necessary cookies. These cookies are used for functionality and analytical purposes, performance improvement and for advertising purposes and help Travelport to improve our Websites and provide the best user experience. These cookies are detailed below.
Functional cookies
These cookies enable our Websites to provide enhanced functionality and personalization. Functional cookies ensure that our Websites continue to work properly so that you will see the correct information on our Websites when you return. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Analytical / Performance cookies
These cookies allow us to count page visits, how much time a user has spent on a website, count errors on damaged websites, or count traffic sources so we can measure and improve the performance of our Websites. They help us to know which pages are the most and least popular and see how visitors move around our Websites to improve performance. All information these cookies collect is aggregated and therefore anonymous.
Targeting cookies
These cookies may be set through our Websites by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store personal data that can directly identify an individual, but are based on uniquely identifying an end user’s browser and internet device.
We also use social media cookies to allow you to share our Websites (or parts of it) on social media. These cookies are likely to be analytical/performance cookies or targeting cookies.
We also use advertisement cookies to deliver visitors with customised advertisements based on the pages they visited before and analyse the effectiveness of the ad campaign.
We also use cookies or similar technologies to track when you open the emails we send you, this helps us ensure that we only send you what you want and it also allows us to improve your online experience. By agreeing to receive emails from us you are agreeing to the use of such technologies.
Cookies set by third parties
If you are visiting our Websites, some cookies may be set on your device not by our domains, but by our third-party providers who we work with. We have specified in the table below which cookies are operated by third-party providers. Third parties who operate the cookies may be given access to our Websites for the purposes of setting their cookies and they may also receive the aggregated data collected by the cookie to provide us with their services.
In some cases, third-party cookies are placed because they display content on our Websites, e.g. video or social media content. To view this third-party content, you first have to accept their specific terms and conditions. This includes their cookie policies, which we have no control over. Third-party providers may, at any time, change their terms of service, purpose and use of cookies, etc. To control the use of these cookies, you will need to contact the controller of that cookie, which would be the third-party providers.
How can you manage cookies
You can manage the use of cookies on our Websites within our cookie banner and preference center. You cannot opt out of Strictly Necessary Cookies which are required for our Websites to operate.
Removing cookies from your device
You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).
Blocking cookies
You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. If you do this some services and functionalities may not work properly at all.
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Persistent cookies are cookies saved on your computer that are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser. For each of the cookies used on our Websites we have set out the duration below.
Contact Us
If you have any questions about our use of cookies please contact privacy@travelport.com or contact the Privacy Officer at the addresses specified below.
Travelport
One Axis Park, 10 Hurricane Way
Langley, Berkshire SL3 8AG
United Kingdom
Attention: Privacy Officer / Legal Department
T: +44 (0) 1753 288000
F: +44 (0) 1753 288001
OR
Travelport
300 Galleria Parkway
Atlanta, Georgia 30039
United States of America
Attention: Privacy Officer / Legal Department
T: +1 770 563 7400
F: +1 770 563 7878
Effective Date: December 2025