MyTravelport

Everything under control

Welcome to your all-inclusive destination for managing everything Travelport. MyTravelport is a self-service portal that enables agents and content partners to access key insights, find tools, and request support — all through a two-step verification process. And, since no two customers are the same, MyTravelport can be set up to complement your role or function.

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Why MyTravelport

Tools and insights

Yes, most travel platforms have a self-service portal. But MyTravelport offers so much more. It’s your first port of call, available 24/7 for training and research, support requests, and insights. It also allows you to download and manage Travelport products and approved third-party solutions.

More control

MyTravelport puts you in control. There’s no waiting around — it empowers you to get what you need when you need it. You can chat with live agents any time, with support offered in 12 languages, so you can carry out operations faster and work smarter.

Quick and easy onboarding

Onboarding staff is easier to manage with MyTravelport. Admins can easily add, remove, and manage profiles and access permissions. Your team can easily access prerecorded eLearning trainings or register for live instructor-led training — whichever they prefer. And, MyTravelport offers chatbot and live chat functions for support, making it easier to get started or retrain with minimal fuss.

Seriously Secure

Multi-Factor Authentication (MFA) in MyTravelport adds an extra layer of security by requiring both your login credentials and a unique verification code. The new two-step verification process makes accessing and recovering your account easier and safer. And the password reset process has now been updated, making it completely self-service.

MyTravelport Features

MyTravelport puts you in the driver’s seat. These features give you the power to easily access what you need, helping decision-making and improving business performance.

  • Get support by creating a support case (ticket) within MyTravelport for assistance with technical, account, booking, billing, and product-related issues.
  • You can also access a support chat for login issues, or speak with a live agent for help and assistance
  • Use self-service for tasks such as: resetting your Host Sign-On or ClientID, onboarding, user administration, account profile permissions, and more.
  • Explore Travelport’s Knowledge Base articles and documents, and access our Community for expert answers.
  • Access MyLearning for recorded training in multiple languages, and register for live training sessions.
  • Stay updated with Service Alerts and Product Advisories.

What our customers are saying

"The Travelport team’s been amazing. They really took us by the hand and walked us through every step of the upgrade. The customer service team is hands down the best in the industry."

Kyle Dickerson,
President, CTI Travel
View Case Study
Service a step above

Still have questions?

We’ve got you. You can check out our FAQs below, or get in touch.

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