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Why AI can stall when the stakes go up
Travelport’s Senior Director of Customer Success & Training Delivery Claire Osborne says trust in AI is tested when the risks increase
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Platforms, not AI models, will decide who wins
Underlying infrastructure will determine who wins in an AI-enabled travel industry, says Tracey Hempstock, Director, NDC Offer & Order at Travelport.
The amplified travel agent
Eric Kam, Travelport’s Commercial Director for APAC, explains why AI doesn’t replace travel agents. It enhances their speed, range, and confidence.
The next generation
Travelport’s SVP of Product Fahim Khan says future travel will be AI-native, built around intelligent tools, automation and reliable infrastructure—and that future businesses will also be entirely recognizable as an evolution of today’s providers.
AI changes discovery in travel — booking is the challenge
Travelport’s Chief Technology Officer Andrew Jordan on why AI-powered discovery doesn’t mean booking is a given
Travelport, Anthropic and Cognizant partnership
Three companies, Travelport, Anthropic and Cognizant, one shared goal: make AI work for real travel transactions, not just trip inspiration.
10 years of NDC: improving the retailing experience
Explore how NDC enhances ancillary sales, unlocks personalization, and supports a multi-source content strategy that empowers agencies to deliver Modern Retailing, Amplified.
10 years of NDC: how NDC works
It’s been a decade since NDC entered the travel industry — and while it’s sparked plenty of debate, what does it actually mean for you?
10 years of NDC: the business impact
Read about the business impact of NDC, why it needs to work for agencies, how it’s changing airfare distribution, and what it means for incentives and profitability.
10 years of NDC: why It still matters to travel agencies
It’s been a decade since NDC entered the travel industry — and while it’s sparked plenty of debate, what does it actually mean for you?
Less is more
Is choice overload overwhelming travel consumers?
Retailing: from the outside in
What can travel learn from the evolution of retailing in other industries?