DateSep 24 2019 - Nov 22 2019
Welcome to the experience economy!
Between September and November 2019, Travelport hosted three major customer events in the iconic cities of Venice, Shanghai, and Dubai to discuss and explore the experience economy.
For today’s traveller, the experience is everything. It's also one of the driving forces behind an unprecedented era of change in the way the ~US$9 trillion travel industry is harnessing the power of data and new digital technologies to create a more compelling, convenient, and personalized customer journey.
The travel industry is perfectly positioned to thrive in this experience economy. To understand more of our perspective and vision, you can download the key presentations and live streams from across our three Travelport Live events.
At Travelport Live 2019, we discussed how brands can thrive in this environment and embrace a fresh approach to the experience economy – from big data to the transformational and disruptive technology that powers it. As one of the world's largest travel technology partners, we also shared key industry insights on breakthroughs in connectivity, advances in data analytics and artificial intelligence, and the relentless innovation that is taking place in mobile tech. We also looked at getting the most from NDC, as well as how user-experience and design-led thinking in product development can help businesses create lasting impressions.